WHERE CAN I BUY ENLIGHTENED ICE CREAM?
Please visit our store locator to find Enlightened near you!
IS ENLIGHTENED ICE CREAM JUST FOR DESSERT?
Not at all! Low in calories, fat, and sugar, and packed with protein and fiber, Enlightened is truly good for you. It can be enjoyed at breakfast, lunch, and dinner… or anytime in between!
IS ENLIGHTENED ICE CREAM KOSHER?
Yes, Enlightened ice cream is certified kosher by the Orthodox Union (OU).
WHAT IS THE NUTRITIONAL PROFILE OF ENLIGHTENED ICE CREAM?
Please see our pints or bars pages for specific nutrition information by flavor.
HOW IS ENLIGHTENED ICE CREAM SWEET WITH SO LITTLE SUGAR?
Enlightened is sweetened with monk fruit and erythritol, which are all-natural, zero calorie sweeteners. You can read more about our sweeteners at blog.eatenlightened.com.
IS ENLIGHTENED ICE CREAM GOOD FOR DIABETICS?
Enlightened is an excellent choice for individuals with diabetes. Thanks to its low sugar, high protein and fiber content, Enlightened ice cream is a low GI (glycemic index) food, meaning it doesn’t cause the blood sugar spikes and crashes that are common with products in the ice cream aisle.
I’M LACTOSE INTOLERANT. CAN I EAT ENLIGHTENED ICE CREAM ?
Lactose sensitivity varies from person to person. We’ve been told by some individuals with lactose intolerance that they can eat Enlightened ice cream without discomfort. However, individuals should determine, based on their own level of intolerance, whether they can enjoy Enlightened. We also offer a variety of dairy-free pints that contain no lactose!
DOES ENLIGHTENED ICE CREAM CONTAIN GLUTEN?
All Enlightened ice cream bars with the exception of Cookies & Cream are gluten free. Enlightened Caramel Oatmeal Cookie Crunch, Brownies & Cookie Dough, Fudge Brownie, Cookies & Cream, S'mores, and Chocolate Chip Cookie Dough pints contain gluten. You can see all of our gluten-free options at eatenlightened.com/collections/gluten-free.
IS ENLIGHTENED ICE CREAM’S MILK HORMONE-FREE?
Yes! Enlightened ice cream uses rBST-Free milk!
WHAT IS THE WEIGHT WATCHERS® SMARTPOINTS® VALUE FOR ENLIGHTENED ICE CREAM?
Enlightened bars and pints have a SmartPoints® Value that ranges from 2-4. The SmartPoints® value for this product was calculated by Beyond Better Foods, LLC and is provided for informational purposes only. This is not an endorsement, sponsorship or approval of this product or its manufacturer by Weight Watchers International, Inc., the owner of the Weight Watchers® and SmartPoints® trademarks.
HOW CAN I GET MY FAVORITE STORE TO CARRY ENLIGHTENED ICE CREAM?
We work super hard all year long to get your favorite stores to make room for us on their shelves, and you can help us get there. We encourage you to submit a product request form to your store to let them know which flavors you’d like to see on shelves — if they know you want it, they’ll want to carry it!
WHY CAN'T I FIND CERTAIN FLAVORS ON YOUR SITE ANYMORE?
As much as we love each flavor we create, sometimes we have to make changes to the lineup we offer to make room for what's new. While flavors that have gone into retirement won't be listed on our Store Locator, they may still appear in stores for a limited time, so be sure to stock up if you spot them! You can also order discontinued flavors directly to your door via Ice Cream Source.
Hoping to see a favorite of yours make a comeback? There's always the chance that a discontinued flavor will return based on popular demand—let us know what you're craving at email@example.com!
I AM A RETAILER. CAN I SELL ENLIGHTENED ICE CREAM?
Absolutely! Please email us at firstname.lastname@example.org.
ARE YOUR DAIRY-FREE PINTS VEGAN?
Yes! All seven flavors are made with vegan ingredients.
WHAT DID YOU USE IN PLACE OF MILK TO MAKE YOUR DAIRY-FREE PINTS?
All of our dairy-free pints are made using almond milk.
ARE ANY OF YOUR DAIRY-FREE PINTS GLUTEN-FREE?
Yes! Candy Bar Crunch, Chocolate Almond Macaron, Chocolate PB, Monkey Business, and Triple Shot Espresso are gluten free. Cookies & Mint and Ooey Gooey Cinnamon Bun are the only two that are not gluten free.
DO YOUR DAIRY-FREE PINTS CONTAIN PEANUTS?
Our dairy-free pints are made in facilities that also process peanuts, and Chocolate Peanut Butter, Candy Bar Crunch, and Monkey Business all contain peanuts as an ingredient. While we do clean all of our equipment regularly and meticulously, we unfortunately cannot guarantee no risk of cross-contamination.
DO YOUR DAIRY-FREE PINTS CONTAIN SOY?
Cookies & Mint is the only flavor that contains soy.
ARE YOUR DAIRY-FREE PINTS KOSHER?
Yes! All seven flavors are certified kosher (OU-D) by the Orthodox Union (OU).
HOW MANY NET CARBS DO YOUR DAIRY-FREE PINTS CONTAIN?
8g-13g per serving, depending on the flavor.
HOW MANY SMARTPOINTS® ARE IN A SERVING?
3-4, depending on the flavor.
WHAT KIND OF PROTEIN IS IN YOUR DAIRY-FREE PINTS?
Our dairy-free pints are made with broad bean (also known as fava bean) protein. They're a great source of plant-based protein!
WILL YOU BE MAKING DAIRY-FREE VERSIONS OF YOUR OTHER ICE CREAM FLAVORS?
Maybe! Stay tuned 😉
WHY AREN'T YOUR DAIRY-FREE PINTS AVAILABLE IN ALL STORES?
Sprouts and ShopRite are the first two stores to launch our dairy-free pints, but they'll continue to roll out in other stores, and we'll be sure to announce that as it happens!
HOW SOON WILL DAIRY-FREE FLAVORS ARRIVE IN MY STORE AFTER I SUBMIT A PRODUCT REQUEST FORM?
We wish it could be tomorrow! There's strength in numbers, so you can speed the process along by encouraging friends and family to submit product request forms, too!
KETO COLLECTION FAQ
WHERE CAN I FIND THE KETO COLLECTION?
Keto Collection flavors are available in Weis, Sprouts, ShopRite, Hannaford, and other stores. You can also search for the stores nearest you carrying these flavors using the Store Locator, or order Keto Collection flavors directly from our website! If you're looking to find the Keto Collection at a store near you that doesn't carry it, you can help--print and submit a product request form to the customer service desk at your local grocery store.
WHAT MAKES THE KETO COLLECTION KETO?
Like the original Enlightened pint and bar flavors, the Keto Collection is sweetened using monk fruit and erythritol, two natural, zero-calorie sweeteners that won’t spike blood sugar. In addition, the Keto Collection contains 1g of sugar or less per serving and is made with real cream. Each flavor contains just 1 net carb per serving!
WILL YOU ONLY BE MAKING KETO PRODUCTS FROM NOW ON?
At Enlightened, we want as many people as possible to be part of the ice cream party! Along with the new Keto Collection, we’ll continue making the original low-calorie, high-protein ice cream pints and bars, as well as dairy-free pints and bars.
ARE YOU ENDORSING THE KETO DIET?
We believe in finding the best lifestyle to make you feel good inside and out, and we believe that there’s room in every lifestyle for a sweet, delicious treat. If eating keto is the right choice for you, that’s great! Everyone has different dietary goals and needs, so we recommend speaking with a doctor or registered dietitian to determine what’s best for you. Regardless of how you choose to eat, we’re always up for a rendezvous in the freezer aisle.
HOW DO I CHOOSE WHICH IS RIGHT FOR ME: ORIGINAL ENLIGHTENED FLAVORS OR THE KETO COLLECTION?
Depends! If your goal is limiting carbs as much as possible, the Keto Collection flavors with just 1 net carb per serving are perfect for you. If calories and fat are more of a concern, the original Enlightened flavors are a great option. If you’re just looking for delicious flavor and creamy texture, you’re in luck! All Enlightened products fit the bill.
WHY ARE KETO COLLECTION FLAVORS HIGHER IN FAT THAN OTHER ENLIGHTENED ICE CREAM ITEMS?
The keto diet is focused on reducing carbs (typically to a maximum of 20 net carbs daily) and eating a diet high in fat and moderate in protein. Compared to traditional ice creams, the Keto Collection still contains much less fat per serving.
WHAT'S THE DIFFERENCE BETWEEN TOTAL CARBS AND NET CARBS, AND WHY DO YOU HIGHLIGHT NET CARBS?
Some carbs are broken down completely and absorbed by your body, while other carbs like fiber and sugar alcohols are only partially broken down and absorbed. We highlight the net carbs that remain after subtracting fiber and sugar alcohols because these are the only carbs that affect blood sugar. Here’s a quick net carb equation you can use with any nutrition label you encounter: Total Carbohydrates - Dietary Fiber - Sugar Alcohols = Net Carbs.
ARE KETO COLLECTION FLAVORS GLUTEN-FREE?
Yes! All Keto Collection flavors are gluten-free.
ARE KETO COLLECTION FLAVORS KOSHER?
Yes! All Keto Collection flavors are certified kosher by the Orthodox Union (OU).
WHY DOES KETO COLLECTION ICE CREAM TAKE A LONG TIME TO MELT?
Sugar causes ice cream to melt more quickly, so the less sugar your ice cream has, the longer it'll take to melt. Because each serving of Keto Collection ice cream contains 1g or less of sugar, it’s always a great idea to give your pint some time to thaw before eating.
HOW CAN SOLUBLE CORN FIBER BE A KETO INGREDIENT, WHEN CORN IS SO HIGH IN CARBOHYDRATES?
Unlike some fibers such as isomaltooligosaccharides (often labeled as prebiotic fiber or tapioca fiber), soluble corn fiber is considered a true fiber by the FDA. According to the latest peer-reviewed data, soluble corn fiber is a great option for adding fiber to keto and low-carb diets.
HOW DO YOU SHIP ICE CREAM?
We ship ice cream via FedEx or UPS, packed in a cooler with plenty of dry ice to keep it frozen. (For extra peace of mind, shipping protection from Route is included for free on every order!)
WILL I RECEIVE TRACKING INFORMATION?
Yes! You can expect an email including a tracking number as soon as a shipping label is created for your order.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Your package will arrive in 2-10 business days from the day that we receive your order. If there are fewer business days left in the week than it would take your order to ship, the order will be held for shipment the following Monday.
WHERE DO YOU SHIP?
We can only ship within the continental U.S. We are not able to deliver to PO boxes or APO or FPO addresses.
WHAT IF I NEED HELP WITH MY ORDER?
We're here to help! If you'd like to update your shipping address, cancel your order, or have any other questions about your order, please contact us using our online contact form or by email at email@example.com.
MY ORDER WAS LOST OR DAMAGED. WHAT DO I DO?
We always want our ice cream to reach you in perfect condition. In the event of a lost or damaged shipment, please contact us using our online contact form or by emailing firstname.lastname@example.org. (If possible, please provide a photo showing any damage!)